TRIMENTIS assists organisations to develop many of the enabling capabilities required to service high performing environments through our understanding of the interdependencies between people, process and technology. So often treated as stand alone functions, we help organisations overcome the internal barriers that cause inefficiencies and hence high overhead costs through treating all functions as part of the interdependent business model, each with their own strategies, operations, suppliers and customers.

Examples of our capabilities …

• Business Technology
• Knowledge Management
• Process Development

Business Technology

Business technology has enabled a revolution in the way all organisations work today. The scale and pace of change is accelerating and new and exciting possibilities are emerging literally every day. Competitive organisations are those who innovate to take advantage of business technology.

In the face of such rapid change there appears to be an abiding truth in that technology should be brought to bear to enable core processes and deliver added value to stakeholders, including the users of the technology. Performance leading organisations understand this and take care to clarify the need in stakeholder terms, define the processes and only then develop the technical solutions. The old saying that 'processes and technology should work for the users and not that the users should work for the processes and technology' still applies.

TRIMENTIS has experience of the management and leadership issues facing technology development, having helped organisations clarify development processes, and has specific content expertise brought from ICT and software development.

Knowledge Management

The quality of decision-making is what sets performance leaders apart. They make the most important decisions well, and then they make them happen, quickly and consistently. The quality of decision making is dictated by the quality of information and the options that people and teams have available to them.

This requires a comprehensive approach to business intelligence that enables value to be created from data by providing timely, reliable and relevant information for making strategic, managerial and operational decisions at all levels.

TRIMENTIS has helped organisations clarify their strategic approaches to knowledge management and benchmark themselves against the best.

Process Development

Process Development has a major influence on the competitiveness of organisations. It has been said the that core processes of an organisation are the one strategic capability that cannot be easily copied by competitors, certainly not quickly. Process Development brings together all the core value creating activities within a strategic context to enable, coordinate and drive the conversion of resources through innovation into value for stakeholders.

Performance Leaders create 'empowering' work environments through their process development approaches to encourage day to day changes in business processes to meet competitive, regulatory or market challenges without un-necessary constraints. People are brought together in organisations to innovate and exercise their expertise to address customer needs. All to often approaches to process management act to constrain people and deprive them the opportunities to change things for the better.

TRIMENTIS has considerable experience in implementing Process Development ranging from the design and implementation of enterprise wide core business processes, through the re-design of customer facing processes and on into a wide range of specific functional and operational process developments. Our Approach to Performance Leadership is fundamentally founded on a belief in and practical experience of process development, design and management to which we bring a wide range of strategic and tactical tools and techniques including all the classic tools of quality commonly described as lean six sigma approaches. Our six-sigma trained consultants are able to bring a wide range of practical, results oriented experiences to solve our clients priorities issues.